Questions and answers
Q: What types of African food do you sell?
We stock a wide range of authentic West African, East African, and Southern African staples including Grains (Garri, Fufu, Semolina), Palm Oil, Spices, Smoked Fish, Snacks, and frozen items.
Q: Are your products Halal or suitable for Vegetarians/Vegans?
We clearly label dietary information on individual product pages. A large portion of our spices and grains are naturally Vegan/Halal, while meat/fish items are specified accordingly.
Do you sell fresh produce or only packaged goods?
We stock ambient/preserved goods, frozen meats/fish, and selected fresh seasonal items such as Yam, Plantain, and Garden Eggs subject to availability.
Is there a minimum order value?
No strict minimum order however orders under £120 incur a shipping fee. Free UK Delivery applies on orders over £120 (Mainland England/Wales).
Where do you deliver?
We deliver to all addresses within the United Kingdom (England, Scotland, Wales & Northern Ireland). We do not currently ship internationally due to food safety regulations.
How long does delivery take?
Standard Delivery takes 2–4 Working Days (Mainland UK). Remote areas (Scottish Highlands/NI) may take 3–5 days. We aim to dispatch orders within 24–48 hours of receiving it.
Which courier service do you use?
We use trusted UK couriers including Royal Mail, Evri & DPD depending on parcel weight and location.
What payment methods do you accept?
We accept all major Debit/Credit Cards (Visa/Mastercard), PayPal, Apple Pay & Google Pay. All transactions are PCI-DSS secure.
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